Here at OpenFi, the security and privacy of your data is of utmost importance. We prioritize implementing industry-standard practices and adhere to relevant legal frameworks. We’re happy to discuss any data security concerns you may have when you are looking to add a new tool for your business to use. However, below we answer some of the most commonly asked questions about our data security practices and our commitment to keeping your data safe.
Which language model powers your AI solutions?
We use OpenAI's advanced language models to power our AI solutions. These models enable us to provide highly accurate and efficient conversational tools, helping businesses communicate with their leads and customers effectively.
Is my data being used to train the model?
We use OpenAI's "API Platform" to deliver AI-powered solutions to our customers. It's important to note that by default, OpenAI does not use any data processed via its API to train models. This means your data remains private and is not used for OpenAI's machine learning purposes. You can find more information about OpenAI's privacy practices on their Enterprise Privacy page.
Where does OpenAI process my data?
Although OpenAI does not disclose the specific server locations, they are contractually bound to handle data processing according to the UK and EU standards. Specifically, they follow the EU Standard Contractual Clauses (SCCs) amended by the UK addendum to ensure data is processed in compliance with the UK Data Protection Act 2018.
How secure is the platform against cyber threats?
Our platform is equipped with multiple layers of security, including data encryption, VPN database access, and IP segregation to protect against cyber threats. We are continuously enhancing our security measures, and regular penetration testing (pentesting) is part of our process to identify and address any potential vulnerabilities.
At OpenFi, your data security is our top priority. We are committed to transparency and ensuring that all your concerns are addressed. If you have further questions or need more information about our data handling practices, please don’t hesitate to contact us. Our team is here to help and ensure you feel confident using our platform.