Domain Whitelisting Guide

Last updated 25/09/2024

To ensure you receive all of our important emails without any interruptions or delays, we recommend whitelisting our domain in your email system. Below are detailed instructions on how to whitelist a domain in some of the most commonly used email providers and platforms.

Step 1: Identify Our Domain

Please add the following domain to your email system's whitelist or safe senders list. Our domain: openfi.tech

Step 2: Whitelisting Instructions by Platform

Google Workspace (G Suite)

To whitelist our domain in Google Workspace (formerly G Suite):

  1. Sign in to the Google Admin Console (admin.google.com) using your admin account.

  2. Go to Apps > Google Workspace > Gmail > Spam, Phishing, and Malware.

  3. Scroll down to the Email Whitelist section and click edit.

  4. Add openfi.tech to the list of allowed domains.

  5. Click Save to confirm your changes.

Outlook 365 (Office 365)

For users of Outlook 365:

  1. Sign in to the Exchange Admin Center (EAC).

  2. Go to protection > spam filter.

  3. In the list view, select Default (or your custom spam filter if applicable).

  4. Click the edit icon.

  5. Under the Allow Lists tab, add openfi.tech to the Allowed Sender or Allowed Domain section.

  6. Save the changes by clicking Save.

For individual users in Outlook:

  1. Open Outlook and go to Settings (gear icon).

  2. Select View all Outlook settings.

  3. Navigate to Mail > Junk email.

  4. Under Safe senders and domains, click Add, and enter openfi.tech.

  5. Click Save.

Other Email Providers or Systems

If your email provider isn't listed here, here are general steps you can follow:

  1. Go to your email account's Settings or Preferences section.

  2. Look for an option like Safe senders, Whitelist, or Allowed domains.

  3. Add our domain openfi.tech to the list.

  4. Save the changes.

Check Your Spam/Junk Folder

After following the steps above, please monitor your spam or junk folder to ensure our emails are not being directed there. If they are, mark them as Not Spam to help train your system.

Contact Us for Help

If you continue to experience any issues receiving our emails after following these steps, feel free to contact us and we will be happy to assist you.